Email triage automation for law firms typically starts at $3,500 for foundational setups, scaling based on the complexity of your existing intake systems and the depth of integration required. Most projects are fixed price, ensuring you have a clear understanding of the investment upfront. This initial cost covers the setup to automatically categorize incoming client inquiries, court notices, or vendor communications.
We conduct a detailed audit of your firm's email intake and internal routing processes, identifying key message types like new client inquiries, discovery requests, or court correspondence. This step maps out how emails are currently handled and where automation can best reduce manual effort.
Our team then builds and integrates the custom email triage system, configuring rules to automatically categorize, label, and forward specific email types. This ensures new client leads are instantly routed to the intake team, and court filings are directed to the relevant attorney's case folder.
Finally, we provide comprehensive training for your staff on managing and optimizing the new automation workflows, ensuring seamless adoption. We also establish monitoring to confirm emails are consistently processed and routed correctly, minimizing any missed communications.
Book a free systems audit. We will map your current workflow and show you exactly what can be automated.
Book a Systems Audit